FAQ
Q: What is your main products line ?
We are professional manufacturer of electronic cigarettes.
Now the main products are Vape Pod, Vape Cartridge, Disposable Vape Pen, Vape Battery,
Vape accessories and Packages.
Q: Can I place sample order?
Sample order is welcome to test our quality and service.
Q: Can I print my logo?
Yes,OEM/ODM service is available.
Print logo on the plastic / ceramic/ glass mouthpiece, battery body, etc.
Laser logo on the heating base, battery bottom cap,etc.
Different battery light colors are available.
Q: How to order the products?
1) Please let us know the model, quantity you need, Get Latest Quote.
2) Confirm order details, Reach Trading Intention, the PI will be send to you soon.
3) After payment, we will ship out to you in 1-3 business days(sample order).
4) Payment: Alibaba/Paypal/Western Union/TT.
5) Shipping Method: DHL/UPS/FedEx/TNT/or customized option. It will take 3-7 days.
Q: Products Warranty?
We offer 3 months warranty for cartridges and 6 months warranty for batteries.
If the product is defective, please notify us within 3 days of delivery.
Q: Lead Time?
1) Sample Order: Within 1 working day
2) Wholesale Orders: 3 working days for small order, 5~7 working days for bulk orders with no customers logo
3) OEM Order: 7~15 working days according to different craft and quantity
Q:Payment
We accept Paypal, Deposit, Western Union and Bank Transfer.
100% payment for little value bill; 30% deposit and 70% before shipping for big value bill.
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